Privacy Policy
We collect certain information through our website, located at www.labellerr.com (our “Website”), owned by Tensor matics Inc, including through the products and services provided at the Website. This page (this “Privacy Policy”) lays out our policies and procedures surrounding the collection and handling of data about any living individual who can be identified from that data or from other information in our possession or likely to come into our possession (“Personal Data”). This Privacy Policy applies only to our Website and to the products and services provided through our Website. It does not apply to any third-party site or service linked to our Website or recommended or referred by our Website, through our products or services, or by our staff. And it does not apply to any other website, product, or service operated by our company, or to any of our offline activities. By using our Website, you agree to the collection and use of the information described in this Privacy Policy.
Personal data we collect
We collect the following personal data from users who buy our products or services or contact us through the demo or contact forms at our Website: first name, last name, company name, and email address, postal address, telephone and banking information. We also collect data on how our website is used: the number of page visits and duration, type of browser, and type of device (collectively, “Usage Data”). This Usage Data may include personal data, like your Internet Protocol (IP) address. We also use “cookies” to collect certain information from all users, including Web visitors who don’t buy anything through our Website. Data collected through cookies may include Usage Data (whether or not personal) and Personal Data. A cookie is a string of data our system sends your computer and then uses to identify your computer when you return to our Website. You can set up most browsers to refuse all cookies or to notify you of any cookies you receive. But if you don’t accept cookies, you won’t be able to make as efficient use of our Website, and you may not be able to use some features at all. Our Website is not intended to collect data from children or from anyone under the age of 18. If you are aware of children’s information collected through our Website, please contact us immediately at support@tensormatics.com.
How do we use personal data
We use your Personal Data to create your account, to communicate with you about products and services you’ve purchased, to offer you additional products and services, to bill you and operate, maintain, and improve our sites, products, and services. We also use that information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.
Retention of personal data
We retain your Personal Data so long as it serves the purposes listed in this Privacy Policy, including to operate our services, send you notices other general messages (unless you’ve unsubscribed), to collect and monitor traffic and other usage statistics at our Website, to resolve disputes, to enforce the terms of this Website’s contracts, and to comply with our legal obligations.
Transfer of personal data
We may store or process your data outside your city, province, state, or country. Data storage venues include, without limitation, the United States, India, Asian countries and the European Union. These and other data storage jurisdictions may operate under privacy and data protection laws different from those of your home jurisdiction. Your submission of data to our Website and your consent to this Privacy Policy include consent to such storage and processing outside of your jurisdiction. We also may disclose Personal Data to attorneys, collection agencies, or law enforcement authorities to address potential AUP violations, other contract violations, or illegal behaviour. And we disclose any information demanded in a court order or otherwise required by law or to prevent imminent harm to persons or property. Finally, we may share Personal Data in connection with a corporate transaction, like a merger or sale of our company, or a sale of all or substantially all of our assets or of the product or service line you received from us, or a bankruptcy. As noted above, we compile Website usage statistics from data collected through cookies. We may publish those statistics or share them with third parties, but they don’t include Personal Data. Except as set forth in this Privacy Policy, we do not share Personal Information with third parties.
Accessing and correcting your personal data
We use your Personal Data to create your account, to communicate with you about products and services you’ve purchased, to offer you additional products and services, to bill you and operate, maintain, and improve our sites, products, and services. We also use that information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.
Protection of personal data
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account. We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Labellerr, Labellerr’s services, or any information provided to us in connection with the data we collect through Labellerr’s services will be free from unauthorized access by third parties. However, if you get to know about any such fraud, please contact us immediately at support@tensormatics.com.
What choices do i have?(do not track notice)
Do Not Track (“DNT”) is a setting in a web browser that directs websites not to track your behaviour. You can activate DNT settings through most browsers. We do not track users over time and across third-party websites, so we do not respond to DNT signals. We have not authorized any third party to track consumers or visitors while they are on our Website, and we are aware of no such tracking.
Keeping your information safe
We care about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through Labellerr’s services. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from us, at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your account settings may also be affected by changes to the functionality of third-party sites and services that you add to our services, such as social networks. We are not responsible for the functionality or security measures of any third party.
Compromise of information
In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. By using our products and services, you agree that we may notify you of any security breach through email and that notification will only occur after we confirm an actual breach occurred.
Accessing and correcting your personal data
You can access and change any Personal Data we store by contacting us via email, at support@tensormatics.com
Amendment of this privacy policy
We may change this privacy policy at any point by simply posting a new version of this policy on our website. The new version will become effective on the date it gets posted on our website under ‘Legal’ section.
Publicity
By using Labellerr or any portion thereof, including but not limited to our API, you hereby grant us a fully paid-up, royalty-free, nonexclusive, worldwide right and license to use your trademarks, logos, and trade names for the sole purpose of referring to you as a customer and/or user of Labellerr on the Labellerr Site and our other marketing and promotional materials, or as otherwise mutually agreed between you and Labellerr.
Protection of customer data
At Labellerr, we hold the protection of customer data as our paramount priority. We understand the critical importance of confidentiality and integrity when it comes to the data entrusted to us. Our commitment to data security is unwavering, and we employ stringent measures to ensure that customer information remains safeguarded at all times.
Encryption and Access Control: Labellerr employs robust encryption mechanisms both at rest and in transit to fortify the confidentiality of customer data. All data, including labeled data, metadata, and private user information, is encrypted using the AES-256 standard. Our utilization of Google Cloud for cloud storage guarantees that data encryption at rest occurs seamlessly with GCP’s default encryption keys. Furthermore, access to data is meticulously managed, with only authorized users granted entry through stringent access control protocols.
Authentication and Transmission Security: To safeguard privacy-sensitive data during transmission, Labellerr leverages Auth0 for authentication, ensuring that only authenticated users can access the platform. Data in transit is secured using Transport Layer Security (TLSv1.2+) protocols, guaranteeing end-to-end encryption between customers and Labellerr servers. Within our internal network, data transmission occurs exclusively over protected channels such as HTTPS and SSH, bolstering the security posture further.
Customer Hosting Options: Recognizing the diverse needs of our customers, Labellerr offers flexibility in hosting options. Customers who choose to host their assets with Labellerr benefit from the same rigorous data protection measures applied to labeled data. Alternatively, customers can opt to host their assets on their preferred cloud platform, leveraging various security features like signed URLs or delegated access. This approach empowers customers to extend their existing cloud platform security policies seamlessly to the Labellerr platform.
Least Privilege and Monitoring: At Labellerr, we adhere to the principles of least privilege and need-to-know, ensuring that access to customer data is restricted only to individuals with authorized roles and responsibilities. Our access controls are meticulously crafted to align with best security practices, minimizing the risk of unauthorized access. Additionally, we maintain comprehensive logs of access activities within our cloud infrastructure, facilitating ongoing monitoring and security assessments to promptly address any potential threats or vulnerabilities.In conclusion, Labellerr is dedicated to upholding the highest standards of data security and privacy. Our robust encryption protocols, stringent access controls, and proactive monitoring mechanisms collectively contribute to the safeguarding of customer data. We remain committed to continually enhancing our data security practices to adapt to evolving threats and industry standards, thereby instilling confidence in our customers regarding the protection of their valuable data assets.
Contacting us
For questions about this privacy policy, please contact us at support@tensormatics.com
